Unemployment Insurance and Benefits

COVID-19 has created a large demand for unemployment insurance benefits. The North Carolina Division of Employment Security is the agency in charge of both state and federal unemployment benefits. Below is information about how to apply and answers to other common questions.

Filing for Benefits

The Division of Employment Security’s website is the best way to file a new claim. Visit their site to create an account and begin the application process.  

Lost Wages Assistance Program

The Federal Emergency Management Agency approved the North Carolina Division of Employment Security's (DES) application for grant funding for the Lost Wages Assistance program (LWA) on Aug. 21, 2020.

The following requirements must be met for a person to receive the $300 in LWA:

  • Must be eligible for at least $100 per week in unemployment benefits from programs including state unemployment insurance, Pandemic Emergency Unemployment Compensation, Pandemic Unemployment Assistance and Extended Benefits.
  • Must be unemployed or partially unemployed due to the COVID-19 pandemic and related changes.

More Information About the LWA

NC Works Career Center

The NC Works Career Center in Durham is currently closed to the public. However, residents can still access resources virtually.  To access those resources, please visit their website.

Please note that office closures do not affect access to NCWorks Online. Job Applicants can continue to receive Job Search services and create resumes.  Employers can still receive Recruitment Services. Should your local NCWorks Career Center close, most services can still be accomplished online. 

Visit NCWorks Online.